Is your browser on the latest version? Please edit your question with these answers. Also, which browser are you using, and have you tried an alternative browser? It could be helpful to tell us the operating system as well. Try using another web browser, another computer and network. If the problem persist contact a Google Drive specialist from support.
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I know, I know The zip downloads fail for most users due to the unintuitive nature of the download steps. The initial steps are logical i. Google Drive will then start zipping your files.
You will receive a Leave site pop-up at the top. Normally, pop-ups make sense with a yes or no button. But here things are different. You are offered two options — leave and cancel. A regular user would think that the download for the zipped files will be canceled by clicking on the Leave button.
So they click on Cancel. Pressing the Cancel button will stop the downloads. As strange as it may sound, you have to click on Leave. Doing that will start the download process of the zipped files.
Step 4: If the pop-ups are blocked, click on the Add button next to Allow. Step 5: Close Chrome. Then try downloading the files. Do remember to click on Leave instead of Cancel in the pop-up. You should also try manually clearing temporary files of your browser such as cookies and cache.
We have mentioned the steps for Google Chrome browser. Step 2: Scroll down and you will find the Advanced option. Click on it to reveal more settings. Uncheck others. Finally, hit the Clear data button. Step 5: Close Chrome and launch it again. Then try downloading your zip files from Drive. If you are signed into multiple Google accounts on your browser, sign out from all of them. Keep only one account signed in from where you want to download Google Drive files. Sometimes, the issue could be due to an extension or incorrect settings.
So resetting Chrome will fix it. Even though your data is safe when you reset it, do read what happens when you reset Chrome. To reset it, open Chrome Settings. Then, tap on Advanced. Confirm by clicking on Reset. Typically, the files will be available in the Downloads folder on your PC. However, if you have changed the download location , they will be available in the new folder.
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